Legal information

HIT Solution Ltd (hereinafter "The Platform Technology" or "HitBTC") provides access to crypto assets exchange platform technology under the registered trademark "HitBTC" (domain name: https://www.hitbtc.com).
In case of any legal inquiries please contact us via legal@hitbtc.com.

Contact information

1) Post address for correspondence:
Hit Solution Limited
Unit 19, 7/F., One Midtown No.11 Hoi Shing Road,
Tsuen Wan, New Territories, Hong Kong

2) E-mail address for correspondence:
relations@hitbtc.com


General Disclaimer

Any individual (the "user"), who opens an account with HitBTC understands and accepts that crypto assets do not necessarily have a specific form of protection or regulation by any governmental body. The value of these crypto assets is highly volatile and speculative, extending the possibility of total loss.

As far as The Platform Technology acts solely as an intermediary bringing together buyers and sellers nothing on the HitBTC can be ensured to contain no errors, mistakes, mispresentations or failures etc. Such errors, mistakes, mispresentations or failures etc. can be without limitation the result of human agency, program or process imperfections. THEREFORE, NEITHER HITBTC NOR, WHERE APPLICABLE, ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OUTSOURCED ADVISORS MAKES ANY REPRESENTATION, WARRANTY OR GUARANTEE WHATSOEVER WITH RESPECT TO THE INFORMATION AND, IN PARTICULAR, AS TO THE ACCURACY OR COMPLETENESS OF THE INFORMATION AND/OR PROCESS. Moreover, HitBTC is not responsible for any loss of money, assets, securities and other types of property happened because of using any information from the HitBTC or trading on HitBTC.

No kind of trade agreement or contract is created between HitBTC and the users of the HitBTC. The HitBTC and its users act independently and do not create any partnership, joint venture, agency, franchise, sales representative, or secondment relationship between them.

BY CONTINUOUS USE OF THE HITBTC YOU FULLY INDEMNIFY AND HOLD HARMLESS THE HITBTC, IT’S OWNERS, OFFICERS AND RESPECTIVE DIRECTORS, AGAINST ALL AND ANY CLAIMS, ACTIONS, DEMANDS, COSTS AND EXPENSES, WHICH MAY ARISE IN RELATION TO AND/OR AS A RESULT OF YOUR USE OF THE HITBTC.


Service Restriction

You shall not use our Services and immediately cease using those if you are a resident or become a resident at any time of the state or region, where HitBTC is not authorized to act (see cl.2.2.(g) of our Terms of Service.

For the avoidance of any doubt and in accordance with the Japan Payment Services Act, HitBTC has temporarily suspended providing virtual (crypto) currency exchange services to residents of Japan. In case our technology detects that you use our Services from an IP address registered in Japan, or any other services registered in Japan, you would be asked to confirm that you are not a resident of Japan by providing information on you residency within KYC procedure. If you are not a resident of Japan and interested in opening a verified PRO account, you can do this with the help of our partner Sequant Capital Limited, an FCA-regulated UK broker company.”


Crypto coins and tokens Policy

HitBTC accepts deposits and provides withdrawals in any of the following crypto assets.

However, HitBTC reserves the right to reject any deposits and suspend withdrawals which its compliance and risk management service provider has decided to be the result of detecting of suspicious activity such as criminal activity or any other infringement of its compliance guidelines.

Last update

2018-08-29

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