Legal information


HIT Solution Ltd (hereinafter "The Platform Technology" or "HitBTC") provides access to crypto assets exchange platform technology under the registered trademark "HitBTC" (domain name: https://www.hitbtc.com).
In case of any legal inquiries please contact us via legal@hitbtc.com.

Contact information


1) Post address for correspondence:
Hit Solution Limited
Unit 19, 7/F., One Midtown No.11 Hoi Shing Road,
Tsuen Wan, New Territories, Hong Kong

2) E-mail address for correspondence:
relations@hitbtc.com

General Disclaimer


Any individual (the "user"), who opens an account with HitBTC understands and accepts that crypto assets do not necessarily have a specific form of protection or regulation by any governmental body. The value of these crypto assets is highly volatile and speculative, extending the possibility of total loss.
As far as The Platform Technology acts solely as an intermediary bringing together buyers and sellers nothing on the HitBTC can be ensured to contain no errors, mistakes, mispresentations or failures etc. Such errors, mistakes, mispresentations or failures etc. can be without limitation the result of human agency, program or process imperfections. THEREFORE, NEITHER HITBTC NOR, WHERE APPLICABLE, ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OUTSOURCED ADVISORS MAKES ANY REPRESENTATION, WARRANTY OR GUARANTEE WHATSOEVER WITH RESPECT TO THE INFORMATION AND, IN PARTICULAR, AS TO THE ACCURACY OR COMPLETENESS OF THE INFORMATION AND/OR PROCESS. Moreover, HitBTC is not responsible for any loss of money, assets, securities and other types of property happened because of using any information from the HitBTC or trading on HitBTC.
No kind of trade agreement or contract is created between HitBTC and the users of the HitBTC. The HitBTC and its users act independently and do not create any partnership, joint venture, agency, franchise, sales representative, or secondment relationship between them.
BY CONTINUOUS USE OF THE HITBTC YOU FULLY INDEMNIFY AND HOLD HARMLESS THE HITBTC, IT’S OWNERS, OFFICERS AND RESPECTIVE DIRECTORS, AGAINST ALL AND ANY CLAIMS, ACTIONS, DEMANDS, COSTS AND EXPENSES, WHICH MAY ARISE IN RELATION TO AND/OR AS A RESULT OF YOUR USE OF THE HITBTC.

Crypto coins and tokens Policy


HitBTC accepts deposits and provides withdrawals in any of the following crypto assets.
However, HitBTC reserves the right to reject any deposits and suspend withdrawals which its compliance and risk management service provider has decided to be the result of detecting of suspicious activity such as criminal activity or any other infringement of its compliance guidelines.
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