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Introducing HitBTC’s
Privacy Policy updates

Private data protection is a significant aspect of any digital business that increases the level of trust between a user and a company. The security of your trading, transparency in all operations and the privacy of your data are HitBTC's top priorities. To clarify, we've put together a brief explanation of how HitBTC stores and processes your data.

What is GDPR

The EU General Data Protection Regulation (the "GDPR") is the most important regulatory change in data privacy to have been enacted in the last two decades. The GDPR strengthens individuals' rights to manage their private data by imposing certain requirements on data processors. At HitBTC, we deeply care about our users' privacy and respectfully follow the GDPR directive.

Protect

Control

The GDPR was created with an intention of protecting the rights of individuals and giving them more control over their personal information.

Collect

Manage

Store

The GDPR regulates the ways businesses and public sector companies collect, manage and store their customers’ data.

What Is Personal Information

Your personal data is defined as any information that can be used to identify a person.

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Security

Alias

Passwords

Mobile Devices

Platform type

Phone number

etc.

Cookies
Identity

Name

Facial image

ID number

etc.

Residential

IP address

Residence address

Contact

Email address

Mailing address

Phone number

Security

Alias

Passwords

Identity

Name

Facial image

ID number

etc.

Platform type

Phone number

etc.

IP address

Residence address

Cookies
Contact

Email address

Mailing address

Phone number

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Security

Alias

Passwords

Identity

Name

Facial image

ID number

etc.

Platform type

Phone number

etc.

IP address

Residence address

Contact

Email address

Mailing address

Phone number

Cookies
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We Store Your Data Securely

All the data gathered by HitBTC is encrypted and stored anonymously and securely.

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We regularly evaluate our security measures and mechanisms to ensure that they meet the most recent security regulations. Being on the forefront of the crypto industry, we apply its best practices to providing you with the highest level of security.

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You Can Have Access to Your Data

Please make a request at any time, and we will send you back the information we have.

You Can Have Access to Your Data

Please make a request at any time, and we will send you back the information we have.

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We notify the account owner of any type of suspicious activity and if the operations have been suspended.

You Can Request Deleting Your Data
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HitBTC does not store your data longer than it's required. In caseyou'd like to remove your personal information, we advise that youcontact us using this form.

We are working to make this experience better every day, and stay at your disposal in case you have any questions.

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Be careful!

Deleting some information (e.g. your email) from the system can lead to deleting your HitBTC account.