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Introducing HitBTC’s
Privacy Policy updates

We’ve received many questions regarding the GDPR and the way HitBTC complies with the new regulations. The security of your trading, the transparency of all the operations and the privacy of your data is HitBTC’s top priority. So we tried to put together some key facts regarding how HitBTC stores and processes your data.

What is GDPR

We’ve received many questions regarding the GDPR and the way HitBTC complies with the new regulations. The security of your trading, the transparency of all the operations and the privacy of your data is HitBTC’s top priority. So we tried to put together some key facts regarding how HitBTC stores and processes your data.

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The GDPR was created with an intention of protecting the rights of individuals and giving them more control over their personal information.

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The GDPR regulates the ways businesses and public sector companies collect, manage and store their customers’ data.

What Is Personal Information

Your personal data is defined as any information that can be used to identify a person.

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Alias

Passwords

Platform type

Phone number

etc.

Name

Facial image

ID number

etc.

IP address

Residence address

Email address

Mailing address

Phone number

Alias

Passwords

Name

Facial image

ID number

etc.

Platform type

Phone number

etc.

IP address

Residence address

Email address

Mailing address

Phone number

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Alias

Passwords

Name

Facial image

ID number

etc.

Platform type

Phone number

etc.

IP address

Residence address

Email address

Mailing address

Phone number

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We Store Your Data Securely

All the data gathered by HitBTC is encrypted and stored anonymously and securely.

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We regularly evaluate our security measures and mechanisms to ensure that they meet the most recent security regulations. Being on the forefront of the crypto industry, we apply its best practices to providing you with the highest level of security.

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You Can Have Access to Your Data

Please make a request at any time, and we will send you back the information we have.

You Can Have Access to Your Data

Please make a request at any time, and we will send you back the information we have.

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We notify the account owner of any type of suspicious activity and if the operations have been suspended.

You Can Request Deleting Your Data
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HitBTC does not store your data longer than it’s required. In case you’d like to remove your personal information, we advise that you contact us using this form.

We are working to make this experience better every day, and stay at your disposal in case you have any questions.

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Be careful!

Deleting some information (e.g. your email) from the system can lead to deleting your HitBTC account.

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