1. Why I cannot place an order for all my account balance?

    Please note that market orders imply that you should have reserve funds on your account. If you want to place an order for the total amount of funds on your account, you can place a limit order.

  2. How do I read the trading graph?

    For more information on how to read the trading charts, we suggest that you consult dedicated resources.

  3. Why I cannot trade with the deposited funds?

    Please note that you need to transfer your funds from Main to the Trading account to start trading. You can make a transfer on the Account page by clicking a small blue arrow between your accounts.

  4. What types of orders are available at HitBTC?

    The following order types are available for trading: market, good-til-canceled, good-til-date/time, day, immediate-or-cancel, fill-or-kill.

  5. Where can I see my trading history?

    You can see your trading history on the My Trades page. Note that you have to be logged in to your HitBTC account to see the trading history.

  6. How are rebates calculated?

    An order which will not be executed immediately will be granted a 0.01% rebate on execution. No fees are applied to such orders.

  7. How do I connect an API?

    To connect to the HitBTC API, please use the following endpoint: Please note that you are required to create an API key in your account Settings. You can also find useful information on our Github page.

    And check out our API 2.0!
  8. I have 0.015 BTC on my Trading account. Why can't I buy USDT for the whole sum?
    The minimum lot size of BTC/USDT at HitBTC is 0.01 BTC. This means that the system only creates orders with a procurement quantity that does not fall short of the minimum lot size. The minimum lot size varies for different instruments.
  9. Can I pick off my own orders?
    Yes. Self-trading is possible at HitBTC, please keep in mind that double trading fees are incurred any time you pick off your own order.