HitBTC focuses on becoming one of the industry leaders, and we are in the process of continuous improvement to achieve this goal. We are open for all and any feedback. That is why we encourage you to inform us if you suddenly discover bugs or have some ideas on how to make our service more convenient and efficient for you.
We appreciate your will to use the best industry service and for confirmed bug reports and new ideas that will be implemented by our team, and we offer the following reward:
50% TRADING FEE DISCOUNT for one week - for low priority bugs
70% TRADING FEE DISCOUNT for two weeks - for normal priority bugs
NO TRADING FEES for one month - for high priority bugs
Rules of Play
To participate in the Bug Bounty Program, you must be registered at hitbtc.com. If you are not registered, you can sign up here.
The fair play rules apply; we only reward those who DO NOT violate the privacy of other users, DO NOT destroy data, and DO NOT disrupt our services.
At all times, please be patient! Give us a reasonable amount of time to fix the bug before disclosing it to anyone else, and kindly warn us before disclosing it.
Note that we will not consider bug reports similar to the ones previously submitted by other users.
The amount of bounty is solely at our discretion and cannot be disputed.
Please use the form below to submit your feedback.